Welcome to ASESA
Active Service Excellence South Africa (ASESA) has been operating as a toll free hotline service provider since 1999. The hotline is designed to gather valuable intelligence, concerning service related deviations that impact negatively on business operations and ultimately on profits.
Service related deviations include poor customer service; theft and fraud; harassment within the workplace; and any other unethical activity impacting negatively on proper business functioning.
It is important to note that a hotline service should not interfere with the line management function of any operation. It should serve to supplement line management where breakdowns occur outside the normal operating procedures.
As our name states, it is our mission to actively promote service excellence in South Africa. Individuals searching for employment; business owners; the staff they employ; and customers or client
The Capital City Business Chamber (CCBC) is an innovative organization working for the success of the Business Community in the Capital City (Pretoria/Tshwane) of South Africa
Capital City Business Chamber
41 Kitshoff Street,
Rosslyn Pretoria, Gauteng 0182
Tel: 012 542 1308
E Email: info@ccbc.co.za