Follow-up msg on 12 June 2021

Installation of pre-paid meter while estimated electricity is billed on account

- This msg is only applicable on residents who have been wrongfully billed after a pre-paid meter was installed.
- According to the Utilities Department all smart pre-paid meters have been processed, and this information will be pulled throught to the Finance Department which will rectify affected accounts.
- June accounts should therefor be correct.
- Should you still have a problem with estimated electricity on your acc (after installation on smart pre-paid metters), pls send me an email with the following information:
- Municipal Acc number
- Pre-paid meter number
- Street address
- Contact name
- Contact number

Broadcast: Cllr Marnette Sutherland, Ward 98
(19/06/21)